FTA aims to provide a high level of service to its customers with rapid and flexible response to their requirements. Therefore FTA is continually engaged in ensuring that
- Each and every contract/order is comprehensively executed, thereby ensuring a high level of trust and security in line with the requirements and expectations of their principals.
- Various activities are integrated, thereby checking the progress of the Company in all aspects, with the aim of satisfying the explicit and implicit requirements of Customers.
FTA has nominated a Quality & Safety Assurance Co-ordinator who, independent of other responsibilities, has the specific authority and responsibility to develop, apply, maintain and control the Quality Assurance & Safety Management System, which conforms, where applicable, to UNI EN ISO 9001:2004 & VCA*2004/04 Safety Management System and is documented in the Quality Assurance Manual and relative additional procedures.